Introduction

The airport robot that scans your boarding pass, carries your luggage to your gate and even stops off for duty free

  • Client

    Dutch airline KLM

  • Services

    To find your boarding gate and carrying heavy carry-on luggage

  • Technologies

    Artificial Intelligance (AI)

  • Dates

    03/11/2018

Description

  • The robot, called Care-E, is a bright blue 'self driving trolley'
  • It has been developed by Dutch-based airline KLM and will roll out in the US first
  • Care-E travels at 3mph and interacts with passengers using a variety of sounds

 

Navigating an airport while trying to find your boarding gate and carrying heavy carry-on luggage can be stressful - even for frequent travellers.

 

It's something that Dutch airline KLM recognises and hopes it can help with - by deploying a robot that can carry your bags to the correct gate. It'll even stop off at the duty free shop on the way if you ask it to.

 

The robot, called Care-E, is a bright blue 'self driving trolley' that has been developed by the carrier and comes with AI technology.

 

It uses a variety of sounds to interact with passengers and even has what appears to be a face.

 

To use the robot, passengers simply scan their boarding pass and place luggage up to 85 pounds on the machine.

It will then make its way towards the appropriate boarding gate at a speed of three miles per hour, meaning passengers can walk alongside it.

If passengers want to stop off at the bathroom or browse the shops in duty free, it can be programmed to wait for them

 

The robot makes its way towards the appropriate boarding gate at a speed of three miles per hour, meaning passengers can walk alongside it

 

Thanks to the AI technology, Care-E can access real time data and re-direct its route if there are any gate changes.

 

The robot is currently being tested by KLM and it has uploaded a video of Care-E in action on YouTube.

 

It has been reported that the technology will be rolled out for use at New York's JFK and San Francisco International Airports later this year.The robot is currently being tested by KLM and it has uploaded a video of Care-E in action on YouTube

 

However, it is not the first time that KLM has experimented with robot technology.

 

In 2015 it launched Spencer, a robot with a calm and 'unstirring face' that trundled around Schiphol Airport in Amsterdam to guide passengers from one gate to another.

 

Spencer, which stands for 'social situation-aware perception and action for cognitive robots', built up detailed maps of the airport to help it find its way while avoiding walls and other obstacles.

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