Empowering Employees to Turn Visitors into Repeat Customers
Transforming shopping into engaging, personalized experiences for consumers.
Internet Of Things (IoT)
Aileen is a solution aimed at transforming shopping into engaging, personalized experiences for consumers.
The Challenge: Crafting Personalized Shopping Experiences
Customers now have longer digital footprints — shopping histories, social media profiles and interests – and retailers must be able to ingest this and several other data streams like location, popularity, weather and more in order to craft compelling experiences. This ability hinges on simultaneously analyzing data sets in order to instantly personalize and recommend.
Without machine learning and AI retailers will struggle to succeed. Aileen is the answer to empowering employees with knowledge that will transform the customer experience from outside to in-store.
Innovation is top of mind for retail when it comes to increasing revenue, customer experience and service engagement.
Aileen allows retailers to optimize the shopping experience from outside in the parking lot, to instore, onto the shopper’s mobile device and at home.
Protocol agnostic, Aileen can leverage 3rd party platforms and tracking tools or Sirqul’s smart mesh networking device called Edysen. Edysen is a next-generation device for shopper engagement that truly harnesses the power of retail IoT with two-way beacons, turn by turn navigation, personalized 1:1 marketing, walkout checkout, and more.
BENEFITS TO RETAILERS
- Personalize and deliver content and offers
- in real-time to customers.
- Provide digital concierge and immediate
- help to increase customer satisfaction.
- Optimize floor layout and product placement
- based on traffic behavior.
- Assign employees tasks and missions
- to conquer the day.
Aileen is an all-in-one retail solution that creates situational geofences, consumer preferences, personalization, and has the ability to guide customers from bedside to aisle or table at a restaurant. It also provides for a touchless approach for consuming goods that enables shoppers
to complete transactions without taking out their wallets or standing in line.
The tools that it provides for the owners of the retail store are extensive, including planogram optimization, employee engagement via gamification tools, POS integration and reporting, and more.
Sirqul’s Intelligence of Things (IoT) platform deploys smart, real-time systems and illustrates the power of using machine learning, simulation predictive algorithms, and controls in real-time applications.
Sirqul’s real-time analytics, machine learning and simulations, requires the ability to handle big data and unpredictable workloads at any momen in time. With TidalScale we solved the data science dilemma and dynamically right-sized servers on the fly to deliver results faster based on the required workload.
• Route Simulation
• Customer Behavior
• Engagement and Analytics
Combining smart connected devices, real-time data analytics, and machine learning is enabling a wide range of applications for IoT solutions. While the potential is virtually limitless, designing IoT systems can seem daunting especially when it comes to processing millions of data points and permutations simultaneously.
The ability to process large data analytics is real-time has opened a new wealth of opportunities — from simulation to evaluating revenue to energy efficiencies to predicting consumer demand, predictive mapping and more.
To make the most of the opportunities presented by IoT, Sirqul Engineers use TidalScale to develop workflows for collecting, storing, analyzing, visualizing and interpreting data. This integrated solution has enabled the processing of large streams of big data faster and easier to deliver actionable insights, real-time triggers and notifications.
What can I do with Aileen?
Mobile app, digital signage, kiosk or employee – all are empowered to provide a 1:1 customer experience. Provide consumers with product info, recommendations, discounts and loyalty program incentives.
AI-based Consumer Intelligence at the Edge
Predictive algorithms, machine learning and AI make experiences personalized, entertaining and informative. Leveraging edge real-time computing for immediate insights and action.
Sirqul’s Edysen Compatible
Edysen is a smart mesh device with the ability to create on premise networks with or without Wi-Fi or Bluetooth. This intelligence enables computing at the edge, heat mapping, turn by turn navigation, communication with consumers and walkout checkout, and more.
Guided Navigation and Proximity Detection
Leverage heatmaps, dwell times, floor plan optimization, predictive pathing and triggers to directly or indirectly optimize the consumer experience. Integrates with RFID/NFC, Bluetooth, BLE, WI-Fi, 3G/4G and more.
Personalized Marketing, Recommendations, Offers and Content
Configurable alerts, notifications, content, and promotions by user, segment or event.
Optimize Staff and Inventory
Staff can be optimized and assigned based on traffic flow and customer needs. Items can also be tracked to ensure on-shelf availability and manage inventory.
Enterprise grade security from encryption to authentication to identity, Sirqul is a smart choice for mobile payments, mobile POS and smart walkout checkout.
Empower employees with knowledge on customer preferences, manage supply chain, inventory, predict maintenance, energy savings and increase security in high traffic areas.
Sirqul, Inc,United States,Tel:+1 (206) 455-6428,Email:firstname.lastname@example.org
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