Introduction

CES 2019: Consumers expect Hyperloops and Home Robots in 2030

Consumers expect to be riding Hyperloops and owning Home Robots in 2030 according to survey by CITE Research/Dassault Systèmes

Insights from Consumer Expectations Survey
  • Client

    Dassault Systèmes

  • Services

    CAD/CAM and design services

  • Technologies

    Industrial automation/Design

  • Dates

    05/01/2019

Description

Velizy-Villacoublay, France (Business Wire) – Survey of 1,000 adults in US offers insight into consumer expectations for future experiences in home, transportation, health and retail.

• 71 per cent expect to use an electric vehicle, while 51 per cent expect to travel by hyperloop and 38 per cent by air taxi • 73 per cent expect to use remotely monitored appliances at home, 70 per cent fully connected smart home systems, and 40 per cent virtual home robots • Millennials expect personalised experiences across all categories but consider it unlikely they will share personal data to improve services.

Dassault Systèmes has revealed that consumers expect that cities in 2030 will be filled with technology that improves overall quality of life, delivers socially-conscious benefits and personalizes experiences. The findings came from a survey of citizens representing the demographics of US adults that was conducted in partnership with independent market research firm CITE Research.

Hyperloop rail, fully connected smart home systems, mobile payments and personalized preventive health plans are just a few of the disruptive technologies underway today that will become the norm in 2030 according to respondents, who were polled on their expectations for future experiences in home, travel, health and retail. While consumers expect personalization as one of the top benefits of technological innovations in 2030 in each of these categories, they also cite security, energy efficiency, convenience, accessibility, savings and prevention as benefits expected from the different technologies.

Findings from the survey include:

Personalised experiences are seen as the primary benefit of advancing technologies, particularly among millennials. Among 18-34 year olds, technology is expected to deliver experiences that are customised to their own personal needs and tastes; respondents over the age of 35 expect technology advancements to provide primarily a better quality of life.

The home of 2030 will be secure and energy efficient. More than 70 per cent of respondents will use remotely monitored devices, voice-activated assistants and fully-connected smart home systems. Forty-nine per cent expect to use a virtual personalised home assistant or robot.

Transportation and mobility is expected to become increasingly electric and connected, improving cost savings, travel time, road safety and quality of life. More than 70 per cent of respondents expect to use hybrid or fully electric vehicles, while over half expect to travel by hyperloop. Thirty-eight per cent expect to be using air taxis. More than 75 per cent expect personalised passenger experiences such as navigation path optimisation and city-controlled traffic regulation, however the majority expects not to allow access to personal data in order to improve such services.

Personalised preventative health and home treatments will become the norm. More than 80 per cent of respondents expect to prevent disease and live longer because technology will enable them to manage their personal health more easily and effectively, with 83 per cent expecting preventive plans based on behaviour or nutrition to be the most impactful, 81 percent devices to dispense treatments at home, and 80 per cent fully electronic record systems. Three-quarters of respondents feel that technologies such as diagnostic at-home applications, wearable devices and custom-made prosthesis orthopedics will also be impactful. Brick-and-mortar stores are not going away, but the in-store experience will evolve around payments and the use of in-store technologies. In retail, 84 per cent of respondents expect to use mobile payments and anytime/anywhere delivery to make shopping more convenient, but 55 per cent feel that it is unlikely there will only be virtual shopping in 2030.

“This survey on consumer expectations of the city of 2030 allows us to gauge the hype versus what consumers perceive as realities that are truly coming their way,” said Florence Verzelen, Executive Vice President, Industry Solutions, Field Marketing, Global Affairs, Dassault Systèmes. “Consumers expect massive change in every aspect of their lives. This glimpse into their thinking offers valuable feedback to companies on what to explore, develop and accelerate. It confirms personalised initiatives as the dominating theme behind all innovation. Dassault Systèmes will continue to support industry’s initiatives to meet these consumer expectations with our 3DEXPERIENCE platform.” 

CITE Research, on behalf of Dassault Systèmes, conducted an online survey among 1,000 US census-balanced adults. The survey was fielded between November 19-29, 2018. For a full copy of the survey results, please contact Suzanne Moran: suzanne.moran@3ds.com.

Dassault Systèmes will illustrate consumer trends in the city of 2030 with an interactive experience at its booth #4121 at CES January 8-11, 2019 in Las Vegas.

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